How do I access my voicemail?

Logging In #

Your extension: (this number is shown on your phone, e.g. 401)

Your initial voicemail password: 1234

There are several ways to log into your mailbox.

Logging in by dialing *97 from your office phone #

  • Enter your password when prompted. You may press # after each entry if you wish or just wait for your entry to be accepted.

Logging in by pressing the “Voice Mail” key from your office phone if your phone has this key #

  • Enter your password when prompted. You may press # after each entry if you wish or just wait for your entry to be accepted.

Logging in by dialing *98 from any office phone #

  • Enter your extension when prompted, then your password when prompted. You may press # after each entry if you wish or just wait for your entry to be accepted.

Logging in by dialing *, your extension number, and * again from either an inside or outside phone #

  • Call directly to your own voice mailbox by dialing * and then your extension number (e.g. *104). This can be done from any office phone or from an outside line (press the keys when you hear the initial outside caller phone greeting).
  • When you hear your own voicemail greeting start, press the * button again to be prompted for your mailbox password.

Logging in by calling the main phone number and pressing *98 during the initial greeting #

  • If this feature has been enabled, you can log into the voice mail system from the initial system greeting by pressing *98 when you hear the initial greeting start. You will be asked for your extension number and password just as if you were using an internal office phone and had dialed *98.

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