Table of Contents
Change the system initial menu #
- Please contact your phone system administrator for assistance with IVR (initial menu) changes.
Re-record system recordings #
- Dial the specified feature code for the desired system recording from any handset
- Enter the password, if required, followed by ”#” (the system will prompt for the password to be entered if one has been set)
- You will hear a beep and then the existing system recording will play
- To listen to the recording again, press ”1”
- To re-record the recording, press ”*”
- After the beep, speak the new version of the recording
- Press ”#” to end the recording
- To listen to the new recording, press ”1”
- To re-record the recording, press ”*”
- Hang up when you are satisfied with the way the new recording sounds
Configured system recordings #
These names and feature code numbers are examples only. Please contact your phone system administrator for the specific system recordings and associated feature codes set up on your phone system.
- “main_general_greeting” system recording
- Dial ”*292”
- “office_hours_and_location” system recording
- Dial ”*293”