How do I change my menu recordings?

Change the system initial menu #

  • Please contact your phone system administrator for assistance with IVR (initial menu) changes.

Re-record system recordings #

  • Dial the specified feature code for the desired system recording from any handset
  • Enter the password, if required, followed by ”#” (the system will prompt for the password to be entered if one has been set)
  • You will hear a beep and then the existing system recording will play
  • To listen to the recording again, press ”1”
  • To re-record the recording, press ”*”
  • After the beep, speak the new version of the recording
  • Press ”#” to end the recording
  • To listen to the new recording, press ”1”
  • To re-record the recording, press ”*”
  • Hang up when you are satisfied with the way the new recording sounds

Configured system recordings #

These names and feature code numbers are examples only. Please contact your phone system administrator for the specific system recordings and associated feature codes set up on your phone system.

  • “main_general_greeting” system recording
    • Dial ”*292”
  • “office_hours_and_location” system recording
    • Dial ”*293”

Powered by BetterDocs