Technical Brief: VoIP Pros and Cons

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Patrick giving a a technical brief on the advantages and disadvantages of VoIP.

Voice over Internet Protocol (VoIP), also called IP telephony, is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).

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