Remote IT Support Services

As one of Southern Ontario’s largest property management companies our tenants depend on us for secure, fully operational buildings. We can’t afford any business interruption and that’s why we’re with NetAccess. With a 100% uptime data centre hosting our applications, managed security camera services and connectivity options, NetAccess is able to provide everything we need in an IT Partner. NetAccess is local, we have a personal connection and they’re saving us money. As we grow, they will grow with us.

We can’t afford to be down and that’s why we have been doing business with NetAccess for over 15 years. NetAccess is local, dependable and we trust them. Not only does NetAccess advise us on best practices but they deliver hybrid IT solutions that fit our critical needs of Business Continuity and budget. NetAccess provides our full range of requirements from Digital Phone Services, Cloud Computing, and Managed Services to Internet Connectivity; this one stop shop allows us to focus on our core business, not the complexities of IT.

Two days after we installed our new phone system from NetAccess – I knew we had made the right decision. Some of our managers are old school and we encountered quite a bit of initial resistance from them. Within a week they were bragging about how much this would improve customer service; like it was their idea. When I say NetAccess did an excellent job, I mean it.

We wanted an alternative solution to our business Internet service. It started over 10 years ago with NetAccess. They are leading change and on the cutting edge. We decided to go wireless and our platform has been bang on with NetAccess. NetAccess provides us with very reliable service.

NetAccess has been our business internet service provider for over 15 years. We like their depth, credibility, reliability and as Controller, I like their pricing! We have a positive history with NetAccess. I like that they are located in downtown Hamilton. They’re accessible when we need them. They’re doing it right.

When our current co-location provider suddenly decided to cease operations at their Hamilton Data Centre, providing only 3 months to transition away from their facility, we went into panic mode. However, in my search to find a new co-location provider the first call was the only call I had to make! From the moment I spoke with the team at Net Access I knew I was dealing with a highly professional and capable organization. Within 2 days I attended an in person meeting at the NetAccess offices. By the end of that week we had a signed contract in place and we begun the planning of our web hosting servers over to NetAccess. The co-location facilities, technical services and depth of knowledge available with NetAccess were far superior than our previous hosting provider offered. The technical team at NetAccess reviewed our server and hosting infrastructure plans, suggested important adjustments for reliability, fault-resilience, and disaster recovery strategies. With the plan in place we set about building a completely new hosting environment within the Net Access Co-Location facility. Everything worked as planned, zero hiccups, zero downtime, just like clockwork. I can’t say enough about how happy we are with our switch over to NetAccess for co-location and server technical support services. I am delighted to be a NetAccess client. They have a customer for life!

NetAccess has been consistent in providing great service for over a decade. Keep it up. Special mention for Brian for being a real professional getting through the times when there is an issue.

NetAccess Systems Inc. provides outstanding IT solutions and exceptional customer service. Their team is professional, knowledgeable, and always ready to help. They’ve consistently delivered reliable and secure IT support for our business. Highly recommended for anyone looking for top-notch managed IT services!

For over 15 years Net Access has been Denninger’s trusted partner for internet services, networking, colocation, VoIP, and professional services. We know we can count on Net Access’ team to keep our multi-site business connected and support us as our needs change and we continue to grow. I would highly recommend them to anyone looking for a 1st class reliable solutions provider.

We’ve been working with NetAccess Systems since the day Simply Italian Bakery opened, and they’ve been an excellent partner every step of the way. They provide our business phone system, high-speed internet, and web hosting, and whenever we’ve needed support, they’ve always responded quickly and professionally. As a small business, we rely on our internet, POS system, and payment terminals every day. Even a short outage can affect our ability to serve customers and process payments, so having a reliable IT company is incredibly important. The team at NetAccess Systems understands how important it is to keep our business running without interruption. Their service has always been dependable, and it’s reassuring to know they’re only a phone call away when we need them. We truly appreciate everything they’ve done for our business over the years and highly recommend NetAccess Systems to any business looking for reliable IT and communication services in Hamilton. Five stars!