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Support 905-524-2001

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Internet Connectivity

7

What are your DNS Settings (DNS Cache)
How to traceroute and Ping for Troubleshooting
What DNS Servers should I use for my internet connection?
How do I troubleshoot my DSL connection?
My DSL service is slow
How do I reset my DSL modem to factory defaults
How do I troubleshoot my Cable Internet connection?

Datacenter, Cloud and Hosting

6

How to access spam and virus scan for email
How do I use Email Security Gateway to manage my spam emails?
Setting up Outlook Email with IMAP or POP3
How to connect your iPhone to your IMAP email?
Managing Email Storage with POP3 and IMAP Protocols (Deleting Emails)
How to change your Email Password

Managed Services

1

DHCP Option 82 – Using CNMaestro with Cambium Access Points

Phone Services

7

How can I leave a voicemail for someone, without their phone ringing?
How do I manage my call forwarding if my phone doesn’t have a dedicated button for it?
How do I set my Day and Night mode
How do I use call parking?
How do I change my menu recordings?
How do I access my voicemail?
How do I set up and use my voicemail?

NetAccess

1

Accessing https://my.netaccess.ca Web Customer Portal

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What are your DNS Settings (DNS Cache)

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